These Master Terms & Conditions ("Terms") govern access to and use of MergeGuard (the "App"), and all related websites, applications, analytics tools, dashboards, and services (collectively, the "Services") provided by MergeGuard ("we", "us", "our").
By installing, accessing, or using the Services, you ("Merchant", "you") agree to be bound by these Terms. If you do not agree, do not install or use the Services.
1. Relationship with Shopify
- The Services are a third-party application developed and operated independently of Shopify.
- Shopify is not responsible for the Services, their functionality, availability, or support.
- Your use of Shopify remains governed by Shopify's own terms and policies.
2. Eligibility & Authority
You represent that you:
- Are legally capable of entering binding agreements.
- Have authority to bind the business on whose behalf the Services are used.
- Are authorized to grant us access to your Shopify store and data.
3. Scope of Services
The Services provide: Data synchronization, customer identity resolution and deduplication, analytics, metrics, dashboards, alerts, and insights.
The Services depend on: Shopify APIs, merchant configurations, and third-party infrastructure. We are not responsible for inaccuracies caused by incomplete data, API limitations, or third-party failures.
4. Analytics & Predictive Disclaimers
All analytics, metrics, projections, forecasts, scores, and insights are estimates only, based on available data at a given point in time. The Services are decision-support tools only. All business decisions and outcomes remain your sole responsibility.
5. Fees, Billing & Payment
- Billing is handled via Shopify.
- Subscriptions automatically renew unless canceled before the renewal date.
- All fees are non-refundable except where required by law.
6. Limitation of Liability
We are not liable for indirect, incidental, consequential, or punitive damages. Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.
7. Contact Information
support@mergeguard.store